There’s nothing more frustrating than an app that crashes right when you need it. Whether it’s your messages app keeps crashing on your iPhone, or a custom-built AI security and surveillance solution breaking down in the middle of a critical task, constant app crashes can turn your sleek device into a glorified paperweight.

If you're based in tech-forward cities like Dubai, Riyadh, or Doha, you expect smooth experiences on mobile. So why are apps acting up, and more importantly—how can you fix it?

Let’s break it all down.

Why Do Mobile Apps Crash So Often?

Before we dive into fixes, it's essential to understand why apps crash in the first place. Think of your phone as a mini-computer; just like a desktop or laptop, several factors influence its performance.

Here are the top reasons your apps are misbehaving:

🧠 Low Storage Space

If your phone’s internal memory is almost full, apps might not have enough space to operate. This can cause them to close unexpectedly or refuse to open at all.

💥 Running Too Many Apps at Once

Having multiple apps open in the background uses RAM and CPU resources. Android and iOS systems might start automatically closing apps to free up resources—especially if you're using older or mid-range devices.

📦 Corrupted App Data or Cache

Apps store temporary files to run more efficiently. However, over time, this cache can become corrupted, causing bugs or performance hiccups.

🔄 Outdated Software or Apps

Developers constantly fix bugs and release updates. If you're using an outdated version, you're likely missing critical patches—leading to instability.

🌐 Poor Network Connectivity

Some apps depend on real-time connectivity. If your Wi-Fi or cellular network is spotty, apps might freeze or crash due to timeouts or data mismatches.

🦠 Malware or Unverified Apps

Installing apps outside official app stores increases the risk of malware. These malicious codes can interfere with how your phone works, causing random crashes or performance issues.

🔒 App Permission Issues

If an app doesn't have access to the hardware it needs—like the camera, location, or microphone—it might not function correctly or shut down abruptly.

📱 OS Glitches

Sometimes, the problem lies in your iOS or Android operating system itself. A bad update or internal bug could affect several apps simultaneously.

How to Identify What’s Causing the Crash

Now that you know the culprits, here’s how to diagnose the problem like a pro:

Check storage space: Go to your phone's storage settings and check if it's running low.

Analyze app behavior: Does it crash on launch, while running, or in the background?

View crash logs: Advanced users can use tools like Android Studio or Xcode to access logs.

Test network connection: Try switching from Wi-Fi to cellular and vice versa.

Reproduce the error: Notice when the crash occurs—after tapping something? When uploading a file?

Knowing when and how the app crashes helps you narrow down the issue.

Crashing While in Background? Here’s Why

Some apps crash when you switch to another app or lock your phone. This often relates to:

  • Restricted background activity due to power-saving modes
  • Low available RAM on the device
  • Battery optimization settings forcibly closing background apps
  • Lack of permissions to run background tasks

Pro Tip: Go to battery optimization settings and whitelist the app you’re having trouble with.

App Crashes Right After You Open It? Here’s What to Do

If an app crashes instantly on launch, you might be dealing with:

  • A corrupted cache or data
  • An incompatible update
  • Outdated firmware
  • Device-level issues like malware or low RAM

messages app keeps crashing

How to fix it:

  1. Restart your phone
  2. Clear app cache (on iPhone, this can be tricky—search "iPhone clear app cache without deleting app")
  3. Update or reinstall the app
  4. Check for system updates
  5. Free up device storage

How Much Does It Cost to Fix an App That Keeps Crashing?

Here’s the good news: most fixes cost nothing.

  • Clearing cache or data = Free
  • Reinstalling the app = Free
  • Software update = Free (but may require time)
  • Device scan for malware = Free if using basic tools

However, if the app is custom-built and frequently crashes, it might require a professional mobile app developer to resolve deep-rooted bugs or compatibility issues.

Essential Features Every App Needs to Avoid Crashes

To keep apps running smoothly, developers should integrate these features:

  • Robust crash analytics tools (like Firebase or Sentry)
  • Efficient memory management
  • Offline functionality
  • Graceful error handling
  • Regular updates for OS compatibility
  • AI-enhanced testing tools to simulate real-world usage
  • Security-first approach for AI security and surveillance apps

Stats That Prove App Stability Matters

  • 70% of users abandon an app permanently if it crashes more than twice
  • Over 50% of 1-star reviews on app stores are due to crashes
  • 90% of users uninstall apps that lag or freeze within the first week

Clearly, stability = success.

Why Does This Happen More in Certain Regions?

Crashes might seem more common in places like Dubai, Riyadh, or Doha, due to:

  • High usage of custom enterprise apps and AI security platforms
  • More reliance on cutting-edge technology that isn’t fully tested on all devices
  • Use of mid-range devices with limited RAM in some enterprise settings

Also, regional network conditions, power saving defaults, or even overheating due to desert climates can amplify the problem.

Regional Pricing Differences for Mobile App Development

If you're considering rebuilding or debugging your app, here's how prices vary:

Region wise Cost per Hour in (USD):
USA / UK: $100 – $200
Europe: $70 – $150
UAE / KSA / Qatar: $50 – $120
India: $20 – $50

In the Middle East, developers offer a balanced mix of quality and cost-efficiency, especially when partnered with reputable firms.

How Much Does It Really Cost to Fix or Rebuild a Crashing App?

Here’s a quick breakdown based on scope:

Minor bug fix: $200 – $500

Mid-level issue (data corruption, permissions): $500 – $1500

Full app stabilization + testing: $3000 – $8000

Enterprise-grade rebuild with AI integration: $10,000+

These numbers vary depending on complexity, platforms (iOS, Android), and features like AI security and surveillance integration.

FAQ: Let’s Clear the Air

Q: Why does my messages app keep crashing on Android and iPhone?
A: Likely due to storage issues, outdated OS, or corrupted cache/data.

Q: Can I clear app cache on iPhone without deleting the app?
A: Yes, for some apps. Go to Settings > General > iPhone Storage > [App] > Offload App.

Q: Are older phones more prone to crashes?
A: Yes. Older hardware struggles with newer software updates and apps.

Q: What should businesses do if their enterprise app keeps crashing?
A: Get in touch with a trusted mobile app development company in Saudi Arabia, like Hyena Information Technologies.

Looking for Expert Help? Meet Hyena Information Technologies

If your app continues to crash—even after all these fixes—then it’s time to bring in the pros.

Hyena Information Technologies is a globally trusted mobile app development company with expertise in AI security and surveillance, enterprise software, and scalable mobile solutions. With a presence in the UAE, Saudi Arabia, Qatar, and beyond, they blend innovation with precision to build apps that don’t just work—but work flawlessly.

From debugging to full-stack app development, Hyena ensures your users never have to experience a crashing app again.

👉 Ready to upgrade your mobile experience?
Contact Hyena Information Technologies today and build stable, secure, and smart applications—globally and locally.