Hey Devs, I’m Harrison G Herdzik — a full-time tech student at Western Connecticut State University and founder of Harrison’s Tech Solutions, a small business offering practical IT support for local clients.
Balancing academics, client requests, and business admin might sound chaotic, but I’ve developed a lightweight but effective workflow that keeps me sane and productive.
Here’s how I do it — and how you can adapt it to your own side-hustle or service-based business.
🧰 My Tech Stack for Client Management
Efficiency is everything when you’re juggling school and work. Here’s the core stack I use to run Harrison’s Tech Solutions:
CRM & Task Tracking: Notion
Scheduling & Booking: Calendly
Remote Support: AnyDesk
Invoicing: Wave
Communication: Gmail + Google Meet
Documentation: Google Docs + Loom for quick video walkthroughs
Each tool solves a specific problem. The goal isn’t complexity — it’s clarity and control.
**💬 How I Communicate With Clients
**Most of my clients are non-technical small business owners, families, or individuals. That means I don’t just fix problems — I translate them.
*Here’s my approach:
*
Keep emails concise but informative
Use screen recordings (Loom) when words fall short
Set clear expectations and timelines from the start
Document every service — even one-off calls
That’s something I learned early on: people appreciate clarity, not cleverness.
**⏱️ Time Management as a Student & Founder
**Here’s what a typical day might look like:
⏰** Morning:** Classwork, assignments
💻 Afternoon: Scheduled client calls or remote work
📑 Evening: Admin tasks, follow-ups, learning new tech tools
By blocking time and batching tasks, I reduce context switching. And if a client emergency comes up? I leave a 1-hour buffer each day just in case.
🚀 Advice from Harrison Herdzik to Aspiring Student Founders
Start small. Your first client might be a family friend — that’s okay.
Document your work. It builds trust and repeat business.
Say no to bad fits. Focus on clients you can genuinely help.
Keep learning. The tech world changes fast — be ready.
Whether you’re offering dev services, IT help, or consulting — your time, your tools, and your tone all matter.