At Agora, we’re thrilled to announce the launch of our new Conversational AI Engine — an advanced solution enabling developers to create interactive voice experiences with any AI model. Our innovative engine is designed for seamless, real-time engagement, delivering ultra-low latency responses and superior voice processing to help you create immersive, voice-powered applications effortlessly.
A New Era of Voice-Driven Experiences
Our Conversational AI Engine gives you the freedom to integrate any AI model — whether it’s a custom-built solution or from leading LLM providers — along with any text-to-speech (TTS) voice technology. Built to optimize real-time conversation flow, the engine offers lightning-fast, low-latency responses and intelligently pauses for interruptions, ensuring dialogue that feels truly natural.
“Most AI models don’t yet offer the ability to interact via voice, and those that do haven’t optimized the experience. Our solution will help drive the adoption of conversational AI by enabling seamless, natural voice interactions. With effortless integration and near-zero lag, we’re removing barriers and unlocking new possibilities for businesses and end users alike.”
— Tony Zhao, CEO, Agora
Engineered for Clarity and Performance
We’ve integrated advanced features into our engine to guarantee crystal-clear voice interactions in any environment:
- Built-in Background Noise Suppression: Eliminates ambient noise for clear communication.
- AI-Driven Acoustic Algorithms: Enhance voice quality and clarity.
- Real-Time Speech-to-Text (STT): Provides accurate transcriptions on the fly.
Powered by our global Software-Defined Real-Time Network™, the engine dynamically manages packet loss and minimizes latency across devices and networks. It’s built on the TEN framework — a community-driven initiative we proudly support — to ensure scalability and simplicity for deploying engaging real-time voice agents.
Expanding Possibilities with No-Code Integration
We’re also excited to share that we’re extending the capabilities of our Conversational AI Engine to our App Builder product. This integration will offer a no-code approach for creating conversational AI experiences, allowing you to design a simple UI and connect with our engine without extensive coding. This means you can bring voice-driven applications to life even faster.
“Our goal is to bridge the gap between AI and human interaction, making conversations more intuitive, expressive, and impactful. We’re dedicated to democratizing voice interactions between humans and AI models — making them a fundamental part of how people connect, communicate, and innovate.”
— Tony Zhao, CEO, Agora
Strategic Partnerships for Enhanced Performance
To ensure our engine delivers top-tier performance, security, and efficiency, we’re partnering with Oracle. By leveraging Oracle Cloud Infrastructure (OCI), we’re able to optimize our platform’s capabilities, overcoming challenges like latency and wireless last-mile issues to provide a more natural, responsive, and reliable voice-powered experience.
As Hua Jiang, Alliance & Channel Director at Oracle APAC, noted,
“Agora’s Conversational AI Engine solves two of the biggest hurdles in human-to-AI voice conversation — latency and wireless last mile challenges. We are proud to collaborate with Agora to provide the infrastructure that enables more natural, responsive, and reliable voice-powered conversational AI.”
Versatile Applications Across Industries
Our Conversational AI Engine is designed for a wide range of use cases, including:
- 24/7 Customer Support: AI-powered voice agents that deliver instant responses and guide users through troubleshooting and processes.
- IoT Integration: Seamlessly control smart devices, wearables, robots, and connected applications with voice.
- Virtual Shopping Assistants: Help customers navigate products, compare options, and make purchasing decisions in real time.
- Live AI Hosts: Engage audiences with AI agents that can moderate content and respond live during events.
- Mental Health Support: Offer compassionate AI agents to listen, provide advice, and connect users with professional help.
- Live Tutoring: Enable AI tutors to interact with students, offering immediate feedback and guidance.
- AI-Powered NPCs in Gaming: Create immersive virtual worlds with characters that interact naturally with players.
- Employee Onboarding: Facilitate new hire training with instant access to resources and guidance.
Join Us in Shaping the Future of Voice AI
We’re excited to invite businesses and developers to experience our Conversational AI Engine, now available in public beta. Explore how our solution can transform your applications and unlock new possibilities in voice-driven interactions.
For more information and to get started, visit our Conversational AI Engine page.
Welcome to the future of conversational AI — welcome to Agora.
