Posts tagged "servicenow"

ServiceNow and GitHub Integration 🔌 for Database Change Automation 🔧⚙️

Why ServiceNow Many enterprise organizations have adopted ServiceNow as their centralized IT Service Management (ITSM) platform. Database changes demand robust approval workflows and comprehe...

18.03.2025 0 Read More

ServiceNow Trends in 2025: The Future of IT Service Management

As we move further into 2025, ServiceNow continues to revolutionize the IT Service Management (ITSM) space, helping businesses optimize their operations, drive digital transformation, and enhance cust...

19.03.2025 0 Read More

How to create a Web Search AI Agent on ServiceNow

This is a guide on how to create a Web Search AI Agent on ServiceNow. I'm using patch Yokohama Patch 1 and AI Agent plugin 3.0.9.For the Web search, there are two flows that can be used as shown on th...

24.03.2025 0 Read More

"How we automated ServiceNow change approvals using GPT-4 and AWS APIs."

Introduction Change management in IT operations is a critical yet time-consuming process. Traditionally, human reviewers assess change requests (CRs) for risks, compliance, and operational im...

09.04.2025 0 Read More

ServiceNow - Interview Questions and Answers

ServiceNow 1. What is ServiceNow?Answer: ServiceNow is a cloud-based platform that helps organizations manage digital workflows, especially for IT services like incident management, request t...

21.04.2025 0 Read More

Incident Categorization and Prioritization: A Comprehensive Guide to Effective Incident Management

Introduction In the fast-paced world of IT, incident management plays a critical role in maintaining business continuity and minimizing downtime. Incident categorization and prioritization are essenti...

23.04.2025 0 Read More

ServiceNow - Important Terms

Terms used in serviceNow: Instance – Your own version of the ServiceNow platform. Table – Stores data, similar to a spreadsheet. Record – A single entry in a table (like one inciden...

24.04.2025 0 Read More

Welcome to ServiceNow - course

ServiceNow ServiceNow is a cloud-based platform that helps organizations manage their IT services, business workflows, and operations in one centralized system.Originally built for IT Service...

25.04.2025 0 Read More

Javascript - ServiceNow

How is JavaScript linked with ServiceNow? ServiceNow is built on JavaScript. Almost all the backend scripts (like Business Rules, Script Includes, Scheduled Jobs) are written using Server-...

28.04.2025 0 Read More